Returns & Refunds policy

As of now we don't accept returns however we do undertake size exchanges in case your doesn't fit you right or if there was a damage to goods while shipping we can avail you style exchange.

Conditions for exchange:

In order for the goods to be eligible for a exchange, please make sure that:

• The goods were purchased in the last 3 days

• The goods are in the original packaging

The following goods cannot be returned:

• The supply of goods made to your specifications or clearly personalized.

• The supply of goods which are washed, used or altered after delivery.

• The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

known strangers

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail knownstrangersclothing@gmail.com